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When someone dies
Knowing what to do when someone dies can feel overwhelming. We are available at any time to offer calm, practical guidance and to help you understand the next steps.
If someone dies at home
If the death was expected, contact the GP or healthcare professional who has been providing care. If the death was unexpected, call 999 and follow the guidance given by the emergency services. You can telephone us at any time if you are unsure what to do.
If someone dies in hospital
The hospital bereavement team will explain the immediate arrangements and let you know when the necessary documents are available. You may contact us as soon as you feel ready.
If someone dies in a care home
The care home staff will contact the appropriate medical professional and will guide you through the immediate steps. They can also contact us on your behalf, or you may telephone us directly.
Registering the death
The registrar will advise which documents and information are required. We can explain the process and help you prepare before the appointment.